Customer Care

Here is some really useful information to make your devicewire.com experience great. However, if you need any further assistance please call us on 0870 849 0233 or email us at customer.care@devicewire.com.

Delivery

All UK orders for in stock items placed before 4pm weekdays could expect delivery the next working day.

Find out about deliveries outside the UK.

To track your order once dispatched, please sign in and select ‘see orders’ from your personal account page.

If a delivery tracking number has been assigned to your order, your delivery progress can be checked via City Link. Please enter your delivery tracking number when asked to view your orders current delivery status.

If you believe there is a problem with your order please call us on 0870 849 0233 or email us at customer.care@devicewire.com.

Returns Policy

View our complete Returns Policy.

Cancelling Your Order

To cancel your order, please call us on 0870 849 0233 or email us at customer.care@devicewire.com with your order number.

Please note that orders can not be cancelled after dispatch.

Complaints

If you are not happy, please let us be the first to put that right by calling us on 0870 849 0233 or email us at customer.care@devicewire.com. Your feedback is important to help us continually improve on your satisfaction.

Internet Shopping Is Safe

devicewire.com is verified as an ISIS compliant merchant and www.devicewire.com is verified as an ISIS compliant web site. Find out more.

devicewire.com is verified as an IDIS compliant merchant and www.devicewire.com is verified as an IDIS compliant web site. Find out more.

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